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FAQ

Q: Do I have to be present during the audit?

A: Someone over the age of 18 must be present at the home when we perform the audit. We recommend that the homeowner be present to answer any specific questions and discuss the results of the assessment.

Q: Do I need new windows?

A: The results of the Whole-House Assessment will reveal whether your windows need to be replaced. If the answer is yes, we can handle it for you.

Q: Do I need a new heating and cooling system?

A: The results of the Whole-House Assessment will reveal whether your heating and cooling system needs to be replaced. If the answer is yes, we'll handle it for you.

Q: What does it mean to be BPI-certified?

A: Houston Energy Audit is certified by the Building Performance Institute (BPI) for having completed rigorous training in home performance evaluation. You can rest easy knowing that our Advisors are qualified to provide the highest professional standards for excellence.

Q: What is a "right-sized" heating and cooling system?

A: As Houstonians, we’re familiar with what it’s like to have inadequate air conditioning—the AC runs continuously, but the house never cools down. What you may not realize, however, is that it is also possible to have too much air conditioning. AC systems that are too powerful for the size home they’re cooling, waste energy by cycling on and off rapidly.